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Support Region: Greater China, Japan, Korea
Support Language: Japanese, English, Korean etc.
Support Scope: Customer Service; Technical Support
Client Benefits: Consistent improvement in CSAT, completing rate, FCR and NPS; Simplified vendor management; Robust and cost effective team expansion.
Support Region: Greater China, Korea, Japan
Support Language: Japanese, Cantonese, Korean etc.
Support Scope: Technical Support; Customer Support; Pre-sales consultation
Client Benefits: CSTA ranking 1st in all vendors.